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Poco Forums • View topic - Blank e-mail message

Blank e-mail message

Help and advice on using PocoMail

Moderators: Eric, Tomas, robin

Blank e-mail message

Postby wprmead » Mon Sep 18, 2006 12:37 am

I have an auto-forward on one of my e-mail accounts, when I receive e-mails from this account the message is always blank. This is a pocomail issue as I do not experience this problem when I switch to Outlook Express.

Please can you offer some help ?

Below is the header from an example of blank message e-mail
Code: Select all
From <> Mon, 18 Sep 2006 01:41:55 +0100
From: <>
To: <>
Return-Path: <>
Received: from mx53.stngva01.us.mxservers.net (204.202.242.79)
by mail21b.london21-verio.com (RS ver 1.0.95vs) with SMTP id 0-037540135
for <>; Mon, 18 Sep 2006 01:42:16 +0100 (BST)
Received: from homie005.wal-mart.com [161.165.225.65] (EHLO wal-mart.com)
by mx53.stngva01.us.mxservers.net (mxl_mta-1.3.8-10p4) with ESMTP id b4aed054.26181.026.mx53.stngva01.us.mxservers.net;
Sun, 17 Sep 2006 20:37:31 -0400 (EDT)
Received: from ([172.26.46.29])
by homie005.wal-mart.com with ESMTP with TLS id KP-VXK51.41802491;
Sun, 17 Sep 2006 19:41:57 -0500
Received: from HONTS3504.homeoffice.Wal-Mart.com (honts3504.homeoffice.wal-mart.com [156.95.55.55]) by INTERCEPTOUT-N2.homeoffice.wal-mart.com (Tablus Interceptor) for <>; Sun, 17 Sep 2006 19:41:57 -0500
Received: from uknts3501.UK.Wal-Mart.com ([161.163.145.148]) by HONTS3504.homeoffice.Wal-Mart.com with Microsoft SMTPSVC(6.0.3790.211);
Sun, 17 Sep 2006 19:41:57 -0500
Received: from UKNTS3001.UK.Wal-Mart.com ([161.163.145.140]) by uknts3501.UK.Wal-Mart.com with Microsoft SMTPSVC(6.0.3790.211);
Mon, 18 Sep 2006 01:41:55 +0100
Received: from uknts3501.UK.Wal-Mart.com ([161.163.145.148]) by UKNTS3001.UK.Wal-Mart.com with Microsoft SMTPSVC(6.0.3790.211); Mon, 18 Sep 2006 01:41:54 +0100
Received: from HONTS3502.homeoffice.Wal-Mart.com ([156.95.55.46]) by uknts3501.UK.Wal-Mart.com with Microsoft SMTPSVC(6.0.3790.211); Mon, 18 Sep 2006 01:41:54 +0100
Received: from JPNTS3000.JP.Wal-Mart.com ([10.171.9.16]) by HONTS3502.homeoffice.Wal-Mart.com with Microsoft SMTPSVC(6.0.3790.0); Sun, 17 Sep 2006 19:41:52 -0500
Content-class: urn:content-classes:message
X-MimeOLE: Produced By Microsoft Exchange V6.5
X-OriginalArrivalTime: 18 Sep 2006 00:41:52.0539 (UTC) FILETIME=[3BE746B0:01C6DABB]
Date: Mon, 18 Sep 2006 01:41:55 +0100
Message-ID: <>
In-Reply-To: <>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: Japan Store # 7485 History data for Essbase
Thread-Index: AcbPu7Z30mQ0awm/Rw21UyFCklAXigAacmrAABUf41AAAJp/wAII5CdwAH9zu7AABx8OAAAAPgFr
X-Tablus-Inspected: yes
X-Tablus-Classifications: public
X-Tablus-Action: allow
X-Processed-By: Rebuild v1.50-1
X-Spam: [F=0.0064516129; heur=0.500(-4300); stat=0.010; spamtraq-heur=0.391(2006091702)]
X-MAIL-FROM: <>
X-SOURCE-IP: [161.165.225.65]
X-Loop-Detect:1
X-DistLoop-Detect:1
Delivery-Date: Mon, 18 Sep 2006 08:32:09
Status: U
X-Poco-Score-Detail: +3 [X-MAILER=] (X-Mailer )
X-Poco-Score-Detail: -20 [FROM=%ADDRESSBOOKS%] (From %addressbooks%)
X-Poco-Score-Detail: -4 [TO=%ADDRESSBOOKS%]OR[CC=%ADDRESSBOOKS%] (To %addressbooks%, or Cc %addressbooks%)
X-Poco-Scored: -21
Subject: FW: Japan Store # 7485 History data for Essbase
Mime-Version: 1.0
Content-Type: text/html; charset="iso-2022-jp"
Content-Transfer-Encoding: 7bit
X-Poco-UID: 32036603
X-Poco-Status: R
X-Account: <>


Headers

Forward

Reply

Bounce

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~ Added code tags + removed personal information + moved from General ... Eric ~
wprmead
Drop-in Visitor
 
Posts: 5
Joined: Sat Sep 02, 2006 6:54 am

Any progress

Postby wprmead » Tue Sep 19, 2006 1:49 am

Is anyone looking at this ?, is anymore information needed ?
wprmead
Drop-in Visitor
 
Posts: 5
Joined: Sat Sep 02, 2006 6:54 am

Postby Eric » Tue Sep 19, 2006 7:29 am

:!: Maybe Blank email messages can help.

Does it happen on all messages you receive from this account. :shock:

:idea: It would help, if you could compare messages not yet downloaded in Poco with the ones you receive afterwards.
Change the account setting to leave mail on server, so you can download the message through your webmail, if you do have that possibility.

There could be other factors at play why you do receive blank messages from that account.
OE may ignore incorrect coding, Poco is sensitive to that.

Hope you'll find the culprit. :wink:
Eric
 

Postby wprmead » Tue Sep 19, 2006 10:45 pm

Eric wrote::!: Maybe Blank email messages can help.
No help

If I manual forward the message then the text arrives.

The process is :

1) (Work mail)->[Auto-forward to personal account]->(Pocomail)
This does not work
2) (Work mail)->[Manual forward to personal account]->(Pocomail)
This does work

This would suggest to me there is something not working in Pocomail, is there a technical person who could look at this ?

Below is the header from the same mail at the strart of this thread but this is the manual forwarded version with the text working.

Code: Select all
From <> Wed, 20 Sep 2006 11:10:20 +0100
From:     <>
To:        <>
Return-Path: <>
Received: from mx11.stngva01.us.mxservers.net (204.202.242.100)
        by mail21a.london21-verio.com (RS ver 1.0.95vs) with SMTP id 3-0682857053
        for <>; Wed, 20 Sep 2006 11:10:54 +0100 (BST)
Received: from homie004.wal-mart.com [161.165.225.64] (EHLO wal-mart.com)
        by mx11.stngva01.us.mxservers.net (mxl_mta-1.3.8-10p4) with ESMTP id 8b211154.14797.055.mx11.stngva01.us.mxservers.net;
        Wed, 20 Sep 2006 06:06:48 -0400 (EDT)
Received: from ([156.95.225.86])
        by homie004.wal-mart.com with ESMTP with TLS id KP-VXH44.41963188;
        Wed, 20 Sep 2006 05:10:33 -0500
Received: from HONTS3502.homeoffice.Wal-Mart.com (honts3502.homeoffice.wal-mart.com [156.95.55.46]) by INTERCEPTOUT-E1.homeoffice.wal-mart.com (Tablus Interceptor) for <>; Wed, 20 Sep 2006 05:10:33 -0500
Received: from uknts3501.UK.Wal-Mart.com ([161.163.145.148]) by HONTS3502.homeoffice.Wal-Mart.com with Microsoft SMTPSVC(6.0.3790.0);
         Wed, 20 Sep 2006 05:10:29 -0500
Received: from UKNTS3001.UK.Wal-Mart.com ([161.163.145.140]) by uknts3501.UK.Wal-Mart.com with Microsoft SMTPSVC(6.0.3790.211);
         Wed, 20 Sep 2006 11:10:18 +0100
X-MimeOLE: Produced By Microsoft Exchange V6.5
Content-class: urn:content-classes:message
Date: Wed, 20 Sep 2006 11:10:20 +0100
Message-ID: <>
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
Thread-Topic: Japan Store # 7485 History data for Essbase
Thread-Index: AcbPu7Z30mQ0awm/Rw21UyFCklAXigAacmrAABUf41AAAJp/wAII5CdwAH9zu7AABx8OAAB4rE0g
X-OriginalArrivalTime: 20 Sep 2006 10:10:18.0769 (UTC) FILETIME=[F9A07810:01C6DC9C]
X-Tablus-Inspected: yes
X-Tablus-Classifications: public
X-Tablus-Action: allow
X-Processed-By: Rebuild v1.50-1
X-Spam: [F=0.0149253731; heur=0.500(-900); stat=0.010; spamtraq-heur=0.600(2006091919)]
X-MAIL-FROM: <>
X-SOURCE-IP: [161.165.225.64]
X-Loop-Detect:1
X-DistLoop-Detect:1
Delivery-Date: Wed, 20 Sep 2006 11:12:16
Status: U
X-Poco-Score-Detail: +3 [X-MAILER=] (X-Mailer )
X-Poco-Score-Detail: -20 [FROM=%ADDRESSBOOKS%] (From %addressbooks%)
X-Poco-Score-Detail: -4 [TO=%ADDRESSBOOKS%]OR[CC=%ADDRESSBOOKS%] (To %addressbooks%, or Cc %addressbooks%)
X-Poco-Scored: -21
Subject: FW: Japan Store # 7485 History data for Essbase
Mime-Version: 1.0
Content-Type: text/html; charset="iso-2022-jp"
Content-Transfer-Encoding: 7bit
X-Poco-UID: 08744249
X-Poco-Status: R
X-Account: <>


~ Close quote + added code tags + removed email adresses & personal info
Don't post email adresses since they are picked up by spambots, nor any personal information.
Thanks in advance ... Eric ~
wprmead
Drop-in Visitor
 
Posts: 5
Joined: Sat Sep 02, 2006 6:54 am

Postby Eric » Wed Sep 20, 2006 5:13 am

wprmead wrote:[This would suggest to me there is something not working in Pocomail, is there a technical person who could look at this ?
Could be there's something not working right in Poco,
but better send it to Support with reference to this topic. :wink:
Eric
 


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